Shipping policy
Shipping Overview
We take great care in ensuring our products are packaged with the highest quality and sustainable packing material, arrives fresh, and is in perfect condition. Please review our shipping policy below for details on rates, delivery times, and special shipping options.
Free Shipping
We offer free standard shipping on all orders over $150 within the United States (excluding Alaska, Hawaii, and U.S. territories).
Shipping Methods & Rates
For orders under $150 or those requiring expedited shipping, we use USPS or an equivalent shipping service. Shipping rates are calculated at checkout based on package weight and destination.
Estimated Delivery Times
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days (available at checkout)
- Overnight Shipping: Next-day delivery is available for an additional charge. Rates vary based on location and order size.
International Shipping
At this time, we do not offer international shipping.
Order Processing Time
Orders are typically processed within 1-2 business days (Monday-Friday). Orders placed after 2 PM EST or on weekends will be processed the next business day.
Perishable Items & Shipping Considerations
We package our food products with care to ensure freshness upon arrival and are safe to ship via non-refrigerated carriers. However, please consider selecting overnight shipping for perishable items to maintain quality, especially during warmer months.
Shipping Issues & Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances. If you experience any issues with your shipment, please contact our support team at info@sneakz.com.
Lost or Damaged Packages
If your package arrives damaged or does not arrive within the expected timeframe, please reach out to us within 48 hours of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
For any questions or special shipping requests, feel free to contact us at info@sneakz.com.
Thank you for choosing Sneakz Organic!